Privacy Policy
Data protection and privacy statement. Your right to privacy and security is very important to us.
Your Personal Information
Your right to privacy and security is very important to us. We, Orient Bank Limited, treat personal information obtained through the use of this website as private and confidential and are committed to providing you with secure access to our online services.
This Data Protection and Privacy Statement relates solely to information supplied by you on this Web Site. Orient Bank Limited, the Data Controller (“OBL”) respects the privacy of your personal information and will treat it confidentially and securely.
Any personal information provided by you to OBL through this Web Site will be used for the purpose of providing and operating the products and services you have requested at this Web Site and for other related purposes which may include updating and enhancing OBL’s records, understanding your financial needs, conducting credit checks, reviewing credit worthiness and assisting other financial institutions to conduct credit checks, advising you of other products and services which may be of interest to you, for crime/fraud prevention and debt collection purposes, for purposes required by law or regulation, and to plan, conduct and monitor OBL’s business. The information collected from you by OBL will be valuable in improving the design and marketing of our range of services and related products for customer use.
Your details will not be revealed by OBL to any external body, unless OBL has your permission, or is under either a legal obligation or any other duty to do so. For the purposes detailed above, your information may be disclosed to:
- Other Branches or Companies in the OBL Group (i.e. OBL, its subsidiaries and affiliates);
- Any regulatory, supervisory, governmental or quasi-governmental authority with jurisdiction over OBL Group members;
- Any agent, contractor or third party service provider, professional adviser or any other person under a duty of confidentiality to the OBL Group;
- Credit reference agencies and, in the event of default, debt collection agencies;
- Any actual or potential participant or sub-participant in, assignee, novatee or transferee of, any of the OBL Group’s rights and/or obligations in relation to you;
- Any financial institution with which OBL has or proposes to have dealings.
The above disclosures may require the transfer of your information to parties located in countries that do not offer the same level of data protection as your home country. However, OBL will ensure that parties to whom your details are transferred treat your information securely and confidentially. OBL also pledges its intention fully to meet any internationally recognised standards of personal data privacy protection and to comply with applicable data protection and privacy laws. We may transfer your information if it is necessary to perform our contract with you and by providing details to OBL via this Web Site you are deemed to consent to any other transfers.
Information held about you is retained as long as the purpose for which the information was collected continues. The information is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect OBL’s interests. It is your responsibility to maintain the secrecy of any user ID and login password you hold.
Cookies
In order to improve our Internet service to you, we will occasionally use a “cookie” and/or other similar files or programs which may place certain information on your computer’s hard drive when you visit an OBL web site. A cookie is a small amount of data that our web server sends to your web browser when you visit certain parts of our site. We may use cookies to:
- Allow us to recognise the PC you are using when you return to our web site so that we can understand your interest in our web site and tailor its content and advertisements to match your interests (This type of cookie may be stored permanently on your PC but does not contain any information that can identify you personally.);
- Identify you after you have logged in by storing a temporary reference number in the cookie so that our web server can conduct a dialogue with you while simultaneously dealing with other customers. (Your browser keeps this type of cookie until you log off or close down your browser when these types of cookie are normally deleted. No other information is stored in this type of cookie.);
- Allow you to carry information across pages of our site and avoid having to re-enter that information;
- Allow you access to stored information if you register for any of our on-line services;
- Enable us to produce statistical information (anonymous) which helps us to improve the structure and content of our web site;
- Enable us to evaluate the effectiveness of our advertising and promotions.
Cookies do not enable us to gather personal information about you unless you give the information to our server. Most Internet browser software allows the blocking of all cookies or enables you to receive a warning before a cookie is stored.
Internet Communications
In order to maintain the security of our systems, protect our staff, record transactions, and, in certain circumstances, to prevent and detect crime or unauthorised activities, OBL reserves the right to monitor all internet communications including web and email traffic into and out of its domains.
Your Rights and How to Contact Us
You may have the right under data protection legislation on payment of a fee to request access to personal information about you held by us and to have it corrected where appropriate. If you have that right and you wish to access, correct or delete any of your personal data held by us, or if you have any questions concerning our Data Protection and Privacy Statement please contact the relevant OBL Data Protection representative on info@orient-bank.com. You may also have the right to access details held by credit reference agencies and OBL will supply details of the relevant agencies upon request.
Contacting You
In providing your telephone, facsimile number, postal and e-mail address or similar details, you agree that OBL may contact you by these methods to keep you informed about OBL products and services or for any other reason. If you prefer not to be kept informed of OBL products and services, please contact OBL by email at info@orient-bank.com.
OBL reserves the right to amend its prevailing Data Protection and Privacy Statement at any time and will place any such amendments on this Web Site. This Data Protection and Privacy Statement is not intended to, nor does it, create any contractual rights whatsoever or any other legal rights, nor does it create any obligations on OBL in respect of any other party.
Computer Virus Information
It is possible to contract a computer virus or any other malicious code by using the Internet or materials downloaded from it. Orient Bank Limited cannot assure you that this Site and any software or other information downloaded from it will be virus or problem free and Orient Bank Limited disclaims any liability (if any) for viruses and similar problems. Orient Bank Limited will attempt to keep our site virus free, but cannot assure you that our efforts will always be successful.
Waiver
No waiver by Orient Bank Limited of any provision of this Agreement shall be binding except as set forth in a writing signed by its duly authorized representative.
Dissatisfaction
If a User is not satisfied with any of the Terms and Conditions of this agreement or any information on this Site, the sole and exclusive remedy available to the User is to discontinue using this Site.
Applicable Law and Jurisdiction
This Agreement will be interpreted and enforced in accordance with the laws of Uganda.
Right to amend this privacy and security statement
We reserve the right to amend this privacy and security statement at any time. All amendments to this privacy and security statement will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy and security statement.
For more information, contact us
Call our Customer Contact Center on +256 555 0144 or email info@orient-bank.com.