Customer Notice

Dear esteemed customers,

This is to inform you that the branches below will be permanently closed effective 30th April 2021.

  • Mbarara Branch located at Plot 73, High Street, Mbarara
  • Mbale Branch located at Plot 3 Naboa Road, Mbale
  • Gulu Branch located at Plot 15 Lamho Building Awere road, Gulu

We encourage our customers whose accounts are domiciled at these branches to continue accessing our services through the following channels;

  • Authorized bank agents where you see the Agent Banking Company handshake logo
  • All Visa and Interswitch enabled ATMs
  • Mobile Banking using *200#
  • Online Banking (
  • Fastpay app

For further information, please call 0800144551 (toll-free) or WhatsApp on +256701144551.

We apologise for any inconveniences caused.