Inside Orient Bank
Who We are
Orient Bank is a leading private bank in Uganda with an innovative approach in the delivery of our products and services. Through our extensive product portfolio, we are well positioned in our niche markets to provide Banking solutions that exceed customer expectations.
Our Logo is derived from our deep understanding of the Ugandan people and everything around them. The rich soils of the earth have ensured that Ugandans have food and a rich cultural Heritage represented by the Hue (earth) and water representing the fresh waters of Lake Victoria which portrays freshness and smiles of the Ugandans. We are known for our fresh and innovative products and services. We are bold and ready to take on our customers challenges hence the red. The playful and abstract font of our logo further emphasizes our innovative and flexible products that suit our customers needs.
Our Mission Statement
"Together, with passion, we deliver superior value to our customers by redefining service standards".
People factor is very important in creating a positive service experience. It is for the same reason that we invest in training and recruiting the best persons in the market. We believe in putting people first and excellence for our customers.
Our Customer Service Excellence belief
We let our customers define the ghd hair straightener quality of service through ensuring that proper channels of feedback are up and running. Our online feedback form on our website, Sms banking and hard copies of complaints/compliments in all our outlets have supported this.