Our Mission

Orient Bank Limited is committed to developing into a leading Financial Institution, with professional and capable employees delivering quality service to the business community of East Africa, and contributing to the economic growth and prosperity of the East African Region.

Corporate Values

Orient Bank wishes to work with a Team whose members understand our Corporate values and who apply them in every decision they make. We believe that if our people know who we are and what we stand for they will be enabled to deliver quality output to our customers, our business partners and our community that they will be able to depend on.

Integrity

Truthfulness and trust will be the guiding principles in all our interactions with customers, regulators, colleagues, suppliers and everyone with whom we interact. integrity goes beyond honesty; it means consistency in all our words and actions. Especially, we shall be mindful of this principle when asserting or receiving differing view points aimed at solving challenges.

Ethics

We shall internalize the principles behind all regulations, rules, governance, compliance issues, professional and industry standards that impact on our work and apply the spirit of them in all we do.

People

In the search for solutions that will enable us to perform better, we shall encourage initiative and originality on the part of our staff and our customers. We shall encourage continuous professional development through sponsorship of education and training.

Teamwork

We shall harness the synergies of the combined talents of all team members sharing the load, personally accepting and sharing the responsibility and contributing to the best of our individual ability to the achievement of team goals.

Quality

We shall aim for total customer satisfaction by delivering quality services first time, every time, efficiently and effectively. We shall always deliver promptly on the commitments we make to ourselves and to our customers. Each of us will strive constantly to improve on our personal best so that our executional quotient matches our intelligence quotient.

Leadership

Each of us will take personal responsibility for the achievement of our own and the corporate objectives. We will also, by example, encourage and motivate, help other team members to do the same